Boldvik AI – Smart Support. Powered by AI.

Smart support

Powered by AI.

Boldvik AI is an AI-powered helpdesk platform that transforms the way businesses manage customer support.

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Recognized for Excellence. Committed to Security.

We’re backed by industry-leading certifications and awards, ensuring top-tier security, compliance, and performance. Our commitment to innovation and reliability is what sets us apart.

Our advantage

Boost efficiency with AI automation, multi-channel support, and a seamless ticketing system—delivering exceptional customer experiences.

1 %

Faster response times with optimized routing.

Minute setup, quick and hassle-free implementation.

1 %

Accurate ticket categorization with AI-powered automation.

1 %

Reduction in operational costs with smart workflows.

1 /7

Always-on support to assist customers anytime.

Powerful features

Enhance customer support with automation, AI-powered insights, and a seamless omnichannel experience.

Multi-Channel Support

Manage emails, chat, phone, and social media queries seamlessly.

Knowledge Base

Build a self-service portal with FAQs and guides to reduce support tickets.

AI-Powered Automation

Automate responses, ticket assignments, and workflows to boost efficiency.

Live Chat Support

Provide real-time support with AI or human chat.

Trusted together

We create an optimized work environment with modern tools to help teams achieve goals faster.

1 K+ active users

Trusted by professionals & businesses worldwide.

1 /5 user rating

Rated by thousands on G2, Capterra, and Trustpilot.

1 + integrations

Easily connect with all your favorite tools and platforms.

Seamless integrations

Effortlessly connect with the apps you use daily. Streamline your workflow and enhance productivity with 200+ powerful integrations.